"I imagined every way in my mind to break it," said McQuaid. "You only get one chance with physicians and nurses. They way they see it is the first time is kind of what it is."
Train extensively
The second step McQuaid recommends is to have a comprehensive training program for a biometric-based system. At Parkview, even per-diem workers are given detailed instructions on the system during training.
"Every time there is an orientation, we go in and work with them to make sure its done right," he said. "If you do it right the first time, it will save you a ton of calls on the back end."
Have backup
The last thing McQuaid suggests before implementing biometrics is a strong backup plan Although he said false positives are almost unheard of at Parkview, every employee has several fingers scanned that can be used in case one finger is cut or not reading. As a very last resort, the system is password enabled, so staff can enter that if the bio reader fails to respond.
While the system isn't being used throughout the entire facility yet, the plan is to roll it out in other areas, like labs and the operating room, in the very near future.