Stories by Lisa Banks

ANZ moves to new costing system

Given that 60 per cent of transformation projects fail to deliver their objectives, the ANZ bank was keen to focus on customer service and a global outlook when it moved to a new costing system.

Lisa Banks | 13 Aug | Read more

Commissioner launches privacy guide

The Privacy Commissioner has launched new information to guide businesses on how to handle personal information. Privacy Commissioner, Karen Curtis, described the Privacy Impact Assessment Guide (PIA Guide) as a tool for companies to use when working on projects that use the personal information of consumers.

Lisa Banks | 10 May | Read more