Medvet Labs investigating patient data leak

Up to 800 addresses accessible online due to software error

Underdale, South Australia-based paternity and drug-testing laboratory, Medvet Laboratories, has launched an investigation into an online software error which caused the details of 800 patient's delivery addresses and product details entered into its Web store to be visible online.

According to the company, no customer bank account details or results of tests were released as a result of the glitch, which occurred on Friday, July 15.

SA Health, which runs the lab, said in a statement that some of these details were picked up by Google's search engine.

However, all the delivery and order details have now been removed from Google's servers.

Medvest Laboratories managing director, Greg Johansen, said in a statement that it closed the Web store as soon as it heard about the data leakage.

"All client information has now been removed and is no longer available on the internet. The Medvet Laboratories board has instructed that an independent investigation is undertaken immediately into how this has occurred, who is affected and what can be done to address it," Johansen said.

Once the company had "all the facts", he said it would contact the customers whose details have been published to the internet.

"We sincerely apologise for this occurring and for any embarrassment this may have caused to our clients," Johansen said.

"If you have any concerns in regards to this matter please contact me on 08 8132 7410."

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