Safely send private information over the Internet

KenWid10 asked the Antivirus & Security Software forum how best to send encrypted information to someone over the Internet.

You should never, ever just email credit card numbers, passwords, or other private information. You don't know how many servers the message will pass through between your computer and the recipient's, or who has access to those servers. Email is only slightly more private than a billboard. (A slight exaggeration, but you get the point.)

A truly private message must be encrypted before it leaves your computer, and remain encrypted until the recipient receives it. To complicate things further, you can't assume that the recipient is any more tech savvy than that uncle who freaks out when you open a new tab on his browser.

Here are two ways to safely send private information over the Internet:

Email an encrypted .zip file

You can put the sensitive information into a file (of any format the recipient can handle), then compress the file into a password-protected, encrypted .zip archive file, and email that to the recipient. This works, with two caveats:

The .zip format's default encryption standard, ZipCrypto, could probably be hacked by a duck. And while most up-to-date zip programs support much stronger, 256-bit AES encryption, not everyone has one of these programs. Most users rely on Windows's native .zip support, which doesn't support AES.

Both you and your recipient will need a .zip program that supports AES. And no, you can't create an encrypted .exe file and mail that; many email programs won't allow you to send or receive .exe files.

Among the programs that support AES are the industry standard WinZip and the free 7-zip.

The other caveat: You and the recipient have to share a your password, and emailing the password isn't safe.

The best passwords for this situation include shared information. For instance, if you're sending tax forms to your accountant, you can use your social security number, which he or she already has.

Skip email altogether and use the cloud

Or you can try a solution that doesn't require special software or a shared password. To my mind, the best such solution is a cloud-based service called Sendinc.

To use this service, both you and the recipient must have Sendinc accounts. Joining is easy, and unless your messages are larger than 10MB each, or you're sending more than 20 of them a day, a free membership will do. If you send a message to someone who doesn't have a membership, they'll be invited to sign up.

Sendinc uploads and downloads encrypted information via SSL (the same technology used by banks and shopping sites). Your messages remain encrypted on the Sendinc server, with a unique password per message, until they are destroyed after seven days. During that time, they will only be decrypted for delivery (via SSL) to the recipient.

But whatever method you choose, remember that your security is only as good as your password. Come up with a strong one that no one is likely to guess.

Read the original forum discussion.

Contributing Editor Lincoln Spector writes about technology and cinema. Email your tech questions to him at, or post them to a community of helpful folks on the PCW Answer Line forum. Follow Lincoln on Twitter, or subscribe to the Answer Line newsletter, e-mailed weekly.

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